All orders are carefully packed on weekends and shipped on Mondays and Tuesdays. Please note that weather conditions may impact shipping dates. To stay informed about your order, be sure to check your email for any updates, and rest assured that we will contact you with any changes affecting your shipment.

We prioritize the health and safety of your specimens, packing each order with the utmost care and using the fastest shipping methods available. Our goal is to ensure that your coral arrives in excellent condition, ready to thrive in its new environment.

At Aquatic Touch, we understand that transparency is crucial for a satisfying shopping experience. We know how frustrating it can be to find a specimen you love, only to receive something that doesn’t match the photo. That’s why we are committed to our “What You See Is What You Get” policy.

Each coral is a unique individual, and we take great care to accurately showcase every piece, ensuring you receive exactly what you select. Our goal is to help you build your dream reef with confidence, knowing that the specimens you choose will match the images and descriptions provided.

We are committed to assisting you with any inquiries or needs you may have, whether it's choosing the perfect coral for your setup or discussing the details of a current or past order. For prompt assistance, please find our contact information at the top of the page in the main menu. We look forward to connecting with you soon!